PRIVACY POLICY

Effective Date: June 1, 2025
Company Name: Twin Note Music Productions
Location: Burnaby, BC, Canada
Website: twinnotemusic.com

1. Introduction

At Twin Note Music Productions, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA).

2. What Information We Collect

We collect limited personal information when you:

  • Visit our website

  • Contact us by email or through our website form

  • Book studio time or request a quote

  • Subscribe to our newsletter

This may include:

  • Name

  • Email address

  • Phone number

  • IP address (collected through website analytics tools)

3. Why We Collect Your Information

We collect personal information to:

  • Respond to inquiries via this website and provide customer support

  • Send newsletters, and updates (only with your consent)

  • Analyze website performance and improve our services

4. Consent

By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

5. Disclosure of Personal Information

We do not sell, trade, or rent your personal information.

6. Data Storage and Protection

Any email submission you send us is stored securely using reasonable administrative, and technical safeguards. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under PIPA, you have the right to:

  • Access the personal information we hold about you (the online email you submitted and your email address)

  • Request corrections to your personal information

  • Withdraw consent to the use of your information
    To exercise these rights, contact us.

8. Third-Party Links

Our website may contain links to external sites we do not operate. We are not responsible for the privacy practices of these other sites.

9. Cookies and Analytics

Our website uses cookies to improve your experience and collect anonymous analytics data (e.g., via Google Analytics). You can disable cookies in your browser settings.

10. Changes to this Privacy Policy

We may update this policy from time to time. The revised policy will be posted on our website with the updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.